Cancellation & refund policy
1:1 session work:
Upon booking your session, your payment in full confirms it.
By paying you indicate your agreement to these cancellation terms.
If you need to reschedule or cancel the session after you have paid the following cancellation terms apply:
1:1 sessions may be rescheduled free of charge or fully refunded when at least 48 hours notice is given by email.
No refunds can be given after your session has taken place.
If you have any questions about the policy please discuss them with me before paying for your session.
1:1 held by herbs healing journeys:
Upon booking your session, your payment in full confirms it.
By paying you indicate your agreement to these cancellation terms.
If you need to reschedule or cancel the session after you have paid the following cancellation terms apply:
~ No refunds are given once payment is received. I provide a lot of detail upfront about what is involved. Your connection call is your opportunity to explore whether this healing journey is right for you or not.
~ Your 3 1:1 consultations need to be booked & used within the 12 week period.
~ If you need to reschedule or cancel a 1:1 consultation, the following cancellation terms apply: consultations may be rescheduled free of charge within your 12 week healing journey however, I ask for at least 24 hours notice where possible. Rescheduling outside of your 12 week period is not possible & no refunds will be given. I will consider extending the length of the healing journey in exceptional circumstances only.
~ Beyond the duration of your 12 week period, you can pay for additional consultations charged at an hourly rate.
Online courses:
A very clear description is provided for online courses, detailing the content provided and who the course is suitable for. For this reason, once you have purchased an online course, I do not offer any refunds.